Frequently Asked Questions
Q. How long does it usually take for orders to ship?
Orders are generally shipped within 1-2 business days depending on the availability of the items you ordered.
Q. Does my expedited shipping option (2nd Day Air, 3rd Day Air) ensure my order will be shipped out the same day it is placed?
Unfortunately it does not. All orders are processed and shipped within our 1-2 business day processing timeframe, regardless of the shipping option selected. Although we do our best to ship out all orders the same day they are placed, we can never guarantee same day shipping on any order. Processing time is not included in your shipping option, so an order shipped using 2nd Day Air will arrive in two business days from the day it is shipped.
Q. When will my UPS package arrive?
In the U.S., your UPS package cannot be scheduled to arrive at a specific time of day. UPS ground packages are delivered anytime between 9:00 a.m. and 7:00 p.m., Monday through Friday.